Kalona & Washington, Iowa

Customer Testimonials

“We thank iTech for finding and correcting our computer problem. Our having a very basic computer knowledge, iTech was patient, courteous, and willing to answer questions we had, no matter how simple they were. They helped us to get back to using our computer with more knowledge. iTech was proficient and expedient and communicated with us on the progress of the repair. We have recommended and will continue to recommend iTech to those who have a computer problem.” – Dale & Betty Engel

“I want to thank iTech for [helping me] with my laptop and router which [I] purchased at Radio Shack. The problem dealt with the router, and after a number of hours on the phone with the manufacture and not getting anywhere, iTech stepped in [on my behalf, called the manufacture] and fixed the problem. I appreciate his knowledge and assistance in the solution of my frustrating problem.” – Neta Reif

“Thank you – each and every one of you for [helping me] get all my files transferred from my old computer to my new computer. Thanks to iTech for getting it all ready and answering my questions. I may have more in the future.” – Evelyn Benedict

“Just a note to let you know how much I appreciate your help in fixing our router problem. You had a lot of patience working with the router and my laptop. When we thought the problem was with the router, you replaced it, which I appreciated. You worked with me on your end and even offered to come to my house to see if the problem was at this end. Now, after we determined the problem was at my house [and it was a wiring issue] I look back and feel fortunate I had you working with me on the situation.” – Marylin Powell

“Thanks iTech! I really appreciate iTech’s assistance in fixing my printer issue.
[I purchased] my laptop last December and it has been wonderful to use [until recently when I couldn’t print].
I was really frustrated the last couple times with the episodes of not printing [and] I’m so glad to have it fixed! You were very helpful and [the process] was quick!” – Jackie Larson

“We appreciated the patience, complete explanations, and courtesy of the iTech personnel. Thank you for your expertise.” – Lonnie & Phil

“Our experience buying our new lap top from you was a good one – thanks for the time you took explaining to us! Will use iTech in the future for our computer needs.” – Bob & Judy Goodrich

“Thank you for helping with the connection from the wireless printer to our laptop computer. You were able to talk me through the process over the phone and it took only a few minutes. I highly recommend iTech to everyone that would need computer help and from the looks of the Radio Shack they are a fully stocked store. Thanks for the help!” – Barb Thompson

“Very helpful and friendly team!” – Theresa Yakish

“I want to thank you for providing us such professional service regarding our recent security camera installation. You were very thorough throughout the entire process, insuring that the product quoted satisfied our needs and that the actual installation went as smoothly as possible. All nine cameras have been working great since you finished and have added a real feeling of security for myself and my family, while at home. Plus, we recently took a short trip to New Mexico and while on that trip we were even able to remotely monitor the house using the iPhone App. The whole experience has been enjoyable and if you need a reference for future customers to contact please feel free to offer our name. And, if we need any additions to our system in the future we will be sure to call you! Thanks.” – Joe and Lydia Beauseigneur

“I am happy to provide a recommendation for the [iTech] services and staff. Each time I have asked for assistance I received prompt, knowledgeable, and polite service at a very reasonable price. We are fortunate to have such a competent and needed service here in Kalona.” – George Kuykendall

“Thank you for the Home Audio work that you did at both our personal and model home! Electronics can really be Greek to me but the iTech guys made everything so easy to understand and helped make all our goals a reality. Everyone was great to work with all the way from designing the system to selecting the equipment best for us in our budget to hooking up the zillions of wires to setting it up on a single universal remote and making everything flow together. The beautiful projection screen TV with surround sound you put in our model home was amazing and was great for showing people I was building homes for. Most people could not believe how great the picture was and how affordable it was to put a 9 ft. screen in their own home! Thanks again, I recommend you to everyone that I build with or that has any Home Audio needs. There is no comparison to other purchases we have made in the past and working with their ‘Geeks’ :)” – Jeremy G. Statler

“I wanted to take this opportunity to express my appreciation of the services provided to the City of Riverside. Beginning with Tyler who stayed at work during his lunch hour to help me pick out the items I needed to the expert installation by iTech. I was especially impressed when I called you today and iTech was here in less than 20 minutes. NOW THAT IS SERVICE. I am going to highly recommend you to anyone looking for GREAT service before the sale and after the sale.” – Rusty Rogerson

“Thanks for the good service and quick turn around on my computer repair. I will definitely call you guys again if I need anything.” – Lisa Seitz

“We were very pleased with the service we received from iTech. Our computer is up and running again and we now have a back-up flash drive in case we need it. Thank you!” – Kathy Leichty

“Thank you for assisting me in getting my new drive and Windows 8 up and running. You were very helpful and it was appreciated. The staff at i-Tech is helpful, knowledgeable and an asset to the business.” – Betty Brandt

“We have been very pleased with the IT services that iTech has provided to our library! Kendall and the rest of the staff work hard to make sure all of our issues are taken care of so that we can stay up and running and focus on what we do best – serving the public.” – Debbie Stanton